Warranty Policy

We are committed to providing high-quality products and stand behind the performance of our shower doors and bathtub doors. Please review our warranty policy below.

Warranty Coverage

Our products are covered by a limited warranty against manufacturing defects in materials and workmanship under normal residential use.

Warranty Period

The warranty period is 1 year from the date of delivery.

What Is Covered

• Manufacturing defects in glass panels
• Defective hardware or components
• Issues affecting normal functionality under proper installation and use

What Is Not Covered

• Damage caused during installation or improper installation
• Normal wear and tear, including scratches or minor cosmetic issues
• Damage caused by misuse, abuse, or accidents
• Improper cleaning methods or use of harsh chemicals
• Products used for commercial or non-residential purposes

Installation Requirement

Proper installation is essential for warranty coverage. We strongly recommend professional installation. Damage resulting from incorrect installation is not covered under warranty.

Warranty Claims

To submit a warranty claim, please contact us at info@aquacraftbathworks.com with your order number, a description of the issue, and clear photos or videos showing the defect.

Resolution

At our discretion, we will repair, replace, or provide a partial or full refund for defective items covered under warranty.

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Contact Us

If you have any questions regarding this warranty, please contact us:

Email: info@aquacraftbathworks.com
Phone: +1 971-228-4199