Thank you for shopping with us. We are committed to delivering your order safely and efficiently.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery time is typically 1–3 business days within the continental United States.
Delivery times may vary depending on your location and carrier conditions.

Shipping Rates (U.S. Orders)

Shipping fees are based on your order value:

• Orders $1,500.00 and above — Free Shipping
• Orders $70.00 – $1,499.99 — $400.00 Standard Freight Shipping
• Orders $0.00 – $69.99 — $300.00 Shipping

Note: Additional fees may apply for remote areas or special delivery requirements.

Shipping Carriers

We work with trusted carriers such as FedEx, UPS, and freight partners to ensure safe and reliable delivery, especially for large items like shower doors and bathtub doors.

Large Item Delivery

Due to the size and weight of our products, many items are shipped via freight.
The carrier may contact you to schedule a delivery appointment.
Please ensure that someone is available to receive and inspect the package upon delivery.

Order Tracking

Once your order has shipped, you will receive an email with tracking details.
Please allow up to 24 hours for tracking information to update.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure that your shipping address is accurate at checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Contact Us

If you have any questions about your shipment, please contact us:
Phone: +380 98 463 86 2